Data Deletion Policy

Effective Date: October 12, 2023

At Plumbing Legend, we respect your privacy and provide you with the ability to request the deletion of your personal data in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Your Rights

You have the right to request that we delete any personal information we have collected about you. This right is subject to certain exceptions under applicable law.

2. How to Request Data Deletion

To initiate a data deletion request, please:

• Email us at contact@plumbinglegend.com with the subject line "Data Deletion Request".
• Include your full name, email address associated with your account, and a clear statement that you wish to have your personal data deleted.

3. Verification Process

For your protection, we may need to verify your identity before processing your request. We will only use the information provided in the verification process to verify your identity or authority to make the request.

4. Processing Your Request

We aim to complete your data deletion request within 30 days of receipt. If we require more time, we will inform you of the reason and extension period in writing.

5. Exceptions

We may decline your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information.
• Detect security incidents, protect against malicious activities, or prosecute those responsible for such activities.
• Comply with a legal obligation.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

6. Data Retention

Upon completion of your data deletion request, we will delete your personal data from our records, unless retention is necessary as described above. Please note that residual copies of your personal data may remain in backup systems.

7. Contact Us

If you have any questions or concerns about our Data Deletion Policy or practices, please contact us at:

Plumbing Legend
Email: contact@plumbinglegend.com